Ji Baji Ji Returns Policy
At Ji Baji Ji, we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a simple and hassle-free return process.
Return Window: Our return policy allows you to return items within 10 days from the date of purchase. If you’re not satisfied with your order, you can easily return it for a refund or exchange, provided the items are in their original, unused condition.
Eligibility for Returns: To be eligible for a return, please ensure the following:
- The item must be unused, in its original condition, and packaging.
- The return request must be made within 10 days from the date of purchase.
- Proof of purchase (order number or receipt) is required.
How to Initiate a Return:
- Contact Us: To start the return process, please email us at info.jibajiji@gmail.com or via whatsapp attached in the website, with your order number and reason for return.
- Return Authorization: Our customer service team will guide you through the process and provide you with any necessary instructions for the return.
- Shipping the Return: Pack the item securely and send it back to us using your preferred shipping method.
- Refund Process: Once we receive the returned item, we’ll process your refund or exchange. Refunds will be credited to your original payment method.
Important Notes:
- Return shipping costs are the responsibility of the customer unless the return is due to a defective or incorrect product.
- We reserve the right to deny returns that do not meet the conditions outlined in our return policy.
For any further assistance or to check the status of your return, please visit our Contact Us page or reach out to us directly at info.jibajiji@gmail.com or via whatsapp attached in the website.
Thank you for shopping with Ji Baji Ji! We’re here to ensure you have a pleasant shopping experience.
